University Graphic Systems

customer service,
sales & production


Mission Statement

Continuous improvement!

Project

As the Customer Service and Sales Manager, the majority of the yearlong position consisted of establishing strategies to develop and maintain our client base. Other aspects of the job included the responsibility of all financial accounts by procesing customer adjustments, creating quotes, invoices and managing monthly billing spreadsheets. Furthermore, as the CSR, I also hired, trained and assigned quarterly projects to a team of sales interns to further improve the Customer Service and Sales department, and UGS as a whole.

Software Used

  • FileMaker Pro
  • Command Workstation
  • Ricoh Pro C901s
  • Mac OS X Platform

Lessons Learned

Let's get lunch for this one.

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